At CryptoMKT, Security Is Our Top Priority
With over 650,000 users on our platform, we take immense pride in offering a completely secure currency management system. Each wallet is protected within smart contracts, with keys safeguarded by CryptoMKT.
While our dedication to security is unwavering, we also believe in strengthening it further through collaboration. Therefore, we recommend that each of our users take additional measures to enhance the security of their account:
Enhanced Security Measures
1. Use a Complex and Unique Password: We recommend using a complex and unique password for your CryptoMKT account. Avoid using common or easily guessable passwords, and do not use the same password across other services or platforms.
2. Periodic Password Changes: To further increase security, we suggest changing your password every two to three months. This helps reduce the risk of potential attacks on your account.
3. Do Not Save Passwords on Devices: Avoid saving your passwords on devices that may be accessible to others. Keep your confidential information out of reach from potential intruders.
4. Enable Two-Factor Authentication (2FA): Activate two-factor authentication on your account. This feature provides a second random key through an app synchronized with your user account, adding an extra layer of security.
5. Avoid Accessing from Public or Borrowed Devices: Refrain from accessing your account from public or borrowed devices, as they may be compromised and put your account at risk.
6. Password-Protect Your Devices: Each of your devices should have its own password for access. This way, if one device is compromised, the others remain secure.
7. Ignore Suspicious Emails: Do not respond to suspicious emails requesting actions such as clicking on links that do not belong to CryptoMKT or asking for personal information. Our team will never ask for your key through any medium.
8. Authorize New Devices: We have implemented a new security measure requiring the authorization of each new device before accessing the platform. We will send a code to your email, and in some cases, we may also request additional information about the device. This measure ensures that only you can access your account from authorized devices.
If You Haven’t Received Your Verification Code
If you have waited up to 15 minutes and still haven’t received the verification code in your email, please follow these steps:
1. Check Your "Spam" or "Junk" Folder: Sometimes, verification emails may be redirected to these folders by mistake.
2. Verify Your Email Address: Ensure that you entered the correct email address when requesting the verification code. A typo in the email address could prevent the code from being delivered.
3. Ensure a Stable Internet Connection: Make sure you have a stable internet connection to guarantee that the email is delivered correctly.
4. Contact Support: If you have verified these points and still haven’t received the verification code, please contact our online support team. They will provide personalized assistance and resolve any issues you may encounter with accessing your account.
At CryptoMKT, we are committed to providing you with a secure and reliable trading experience. If you have any questions or concerns about your account's security, please do not hesitate to contact our support team. We are here to help you and ensure that you can access your account smoothly. Thank you for trusting CryptoMarket as your cryptocurrency platform. We are here to assist you at all times!