CryptoMKT
Recommendations for secure use of your credentials
In the Tech World, No Technology Can Guarantee 100% Security However, there are best practices that can enhance the security of your account, making it harder for cyberattacks and scams to succeed. Create Strong and Unique Passwords: Use combinations ...
CryptoMKT Bank Withdrawal Term
At CryptoMKT, we understand the importance of efficiency when it comes to fund withdrawals. That’s why we want to inform you that the maximum processing time for crediting funds to your bank account is 24 business hours, though in many cases it may ...
How to make a PIX deposit into your CryptoMKT account
At CryptoMKT you can easily deposit money into your account using PIX by following the steps below: Register your PIX key In the Configuration section, register your PIX key. Then select the Bank details section and click Add account. Here you must ...
Account verification
Document Verification on CryptoMKT To complete the verification of your documents on CryptoMKT, you can use your ID card or passport. Below are the key steps you need to follow: Verification Requirements 1. Photographs of the Identity Document: ...
Tax Transparency in CryptoMKT
At CryptoMKT, we are committed to transparency and compliance with tax regulations in each country where we operate. We pay taxes in accordance with current regulations regarding the intermediation services we offer on our platform. For more ...
Our Commitment to Regulation and Safety
At CryptoMKT, regulation and security are essential. We are fully committed to the fight against money laundering and the financing of terrorism. To meet the strictest international standards in preventing these crimes, we have implemented rigorous ...
Why is the user account unique and non-transferable?
At CryptoMKT, your security is our top priority. This is reflected in our strong stance against money laundering and the financing of terrorism. To ensure the transparency and integrity of our platform, each user account is uniquely and ...
The security of your wallet at CryptoMKT
At CryptoMKT, security is our top priority. For this reason, we offer our users personal wallets that meet strict security standards, providing complete peace of mind when investing in cryptocurrencies. All of your cryptocurrencies are stored in ...
Information Verification
In CryptoMKT, the privacy and security of our clients are our top priority. We use cutting-edge security and data encryption systems to ensure that the information provided on our platform is always protected and verified by our team. The information ...
Security in Digital Transactions
In the world of cryptocurrencies, security is crucial and is achieved through validation on the Blockchain. To ensure the integrity of each cryptocurrency, each node is required to be validated multiple times. For example, in Bitcoin (BTC), at least ...
Why should I inform CryptoMKT in the event of security compromises to my account?
At CryptoMKT, the security of your digital assets and local currency funds is an absolute priority. We understand that misuse of the platform can pose a significant risk to the security of your resources. For this reason, we strongly encourage you to ...
What security systems does CryptoMKT provide to its users?
At CryptoMKT, your security is our highest priority, and we use cutting-edge security systems to protect your funds and personal data at all times. Each transaction you make on our platform undergoes a rigorous process of encryption, secure storage, ...
Flexible Payment Options at CryptoMKT: Using External Wallets
In CryptoMKT, we understand that our users have various preferences when making payments. We want to offer you the best experience possible. Although you can use an external wallet for your payments on our platform, it is important to know that this ...
Bank deposit crediting time in Chile
At CryptoMKT, we understand the importance of having deposits credited quickly and efficiently. Here is information about the crediting time for bank transfers in Chile: Crediting Process: To have a deposit credited, you first need to make a transfer ...
Can I withdraw money from my wallet?
At CryptoMKT, you have the freedom to withdraw money from your wallet at any time you wish. Our goal is to give you full control over your digital funds, so we provide you with the ability to make withdrawals immediately and securely. It’s important ...
Working Days
At CryptoMKT, we consider business days to be from Monday to Friday, between 9:00 AM and 5:00 PM, following the GMT-3 time zone. It’s important to note that this business period does not include holidays. Saturdays and Sundays are considered ...
What to do in case of questions or complaints?
At CryptoMKT, we understand that questions or concerns may arise. That’s why we offer robust online support to address your inquiries in a personalized and efficient manner. You can reach us through the chat feature on our platform by simply clicking ...
Difference between Balance and Available Balance
In your CryptoM account, it's essential to understand the difference between two types of balances: the accounting balance and the available balance. Accounting Balance: This balance represents the total amount of money you have in local currency and ...
Do we use contract for difference?
No, market orders on our platform allow you to buy or sell a digital asset that you actually own. This is different from platforms that use contracts for differences, where the trader never actually owns the underlying assets of the transaction but ...
Benefits for sending and receiving money with CryptoMKT!
Despite being in 2022, there are things we still do the same way we did 20 years ago. While there’s nothing wrong with reminiscing about the old days, there’s a big difference between the things we enjoy and those we don’t. When it comes to sending ...
How to Add your Bank Account in CryptoMKT
Before making withdrawals or notify deposits in CryptoMKT, you must add a bank account to your profile. Make sure the account is in your name if it is personal, or that you are a co-owner if it is a joint account. Withdrawals will only be processed ...
Difficulties when trying to execute your market order?
Don’t worry, sometimes market conditions may not align with your order requirements. At CryptoMKT, asset prices are constantly changing due to supply and demand, which means there is no guarantee that your order will be executed automatically. ...
Avoid being a victim of fraud or scams!
At CryptoMKT, the security of your digital assets is a priority. We are committed to protecting you against potential scams or frauds in the cryptocurrency world. However, it's essential that you also take measures to protect your crypto. We ...
How long does a Bitcoin transfer take?
At CryptoMKT, we offer fast and secure Bitcoin transfers to other wallets. Here’s how long a transfer might take: Internal Transfers: If you are making a transfer between wallets within CryptoMKT, the transaction will be completed within seconds. Our ...
Recommendations to protect the operating system and your applications.
In the technological world, we know that no technology offers 100% security. However, there are best practices that can help you increase the security of your account, making it more difficult for cyberattacks and fraud. 1- Update your antivirus ...
Recommendations for the protection and safety of your e-mail
In the technological world, we know that no technology offers 100% security. However, there are best practices that can help you increase the security of your account, making it more difficult for cyberattacks and fraud. Always verify the source of ...
Advanced recommendations
In the technological world, we know that no technology offers 100% security. However, there are best practices that can help you increase the security of your account, making it more difficult for cyberattacks and fraud. Use a VPN A VPN, or "Virtual ...
Why was my bank withdrawal rejected?
Was your withdrawal rejected? Don't worry! Our system automatically returns the available balance to your wallet. There are several reasons why your withdrawal may be rejected, and we are here to help you solve it: Operations Limit: If you are a ...
Guide on taxation and tax declaration on Cryptocurrencies in Colombia
Guide on taxation and tax declaration on Cryptocurrencies in Colombia If you own cryptocurrencies or are considering investing in them, you may be wondering if you need to declare and pay taxes on these assets. Below, we explain in a simple way what ...
How to have your deposit approved in seconds at CryptoMKT? Very Easy! (Khipu)
How to have your deposit approved in seconds at CryptoMKT? Very Easy! With the Khipu button, you can credit your transactions to your CLP wallet in just seconds. Follow these simple steps to load your wallet instantly, securely and without fees: Open ...
How to make a cash deposit with SafetyPay - Chile
With the SafetyPay button in your Chilean Peso (CLP) wallet, you can credit your transactions instantly and securely. To load your wallet with a fee ranging from 2.5% to 3%, log into your CLP wallet, select the “Deposit” option, and then click the ...
How to make a deposit with SafetyPay - Colombia
With the Safety Pay button in your Colombian Pesos (COP) wallet, you can credit your transactions instantly! Below, we provide the steps to load your wallet instantly, securely, and with assistance, with a fee ranging from 2% to 3%. The first thing ...
Tax Payment Responsibility
At CryptoMKT, we value transparency and quality service towards our clients. However, it is important for all our users to be aware of their responsibility to comply with the tax laws of their respective countries. We strongly encourage you to seek ...
Preventive Measures for Illicit Activities
At CryptoMKT, we take a proactive approach to ensure that our operations are secure, transparent, and resistant to illicit activities. Our strict KYC (Know Your Customer) and AML (Anti-Money Laundering) policies are essential pillars in this mission. ...
How long does a CryptoCompra payment take?
Payments take between 1 and 3 seconds when made with a wallet that belongs to CryptoMKT.
Can the transaction fee be modified?
At CryptoMKT, we provide you with the flexibility to adjust the commission fee for future transactions. However, it’s important to note that this modification applies only prospectively and not retroactively to past transactions. Every time you ...
Freedom of choice: closing your CryptoMKT account
At CryptoMKT, we respect your freedom of choice. If at any time you wish to close your account, you can do so by following these steps: Ensure that you do not have any pending orders in your order book. Then, send an email to our support team from ...
What is API and how does it work?
CryptoMKT API: Enhance Your Operations with Innovation The API (Application Programming Interface) is a formal specification that enables communication and interaction between different software modules. In the case of CryptoMKT, the API allows other ...
AML
AML: A Cornerstone of Financial Integrity The acronym AML, standing for "Anti Money Laundering," serves as the regulatory backbone guiding financial institutions and regulated entities in their mission to prevent, detect, and report suspicious ...
What is the 2-Step Authentication System?
Two-Factor Authentication (2FA) Explained In simple terms, Two-Factor Authentication (2FA) is an extra layer of protection that adds to your password. We use trusted security apps like Google Authenticator or Authy for this purpose. How Does It Work? ...
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